The ghost appears to Randy working behind the counter. Randy rents two movies from him and engages in a conversation with the ghost. Due to the stress of owning a failing business and his family's lack of interest, the apparition menacingly advises Randy to "do something extreme", in order to save the failing store. The advise leads Randy to grow more and more unhinged as the hours ticks by.
He wore a blue Blockbuster uniform similar to Randy Marsh. He also had wrinkles in his face and brown hair.